We keep data collection to the minimum we need to answer your questions and improve this website.
Last updated: 27 August 2026
Biosyntra (“we”, “us”, “our”) operates the website biosyntra.com and sells its supplements through the Biosyntra storefront on Amazon. You can reach us at info@biosyntra.com.
We do not process payments on this website and therefore never see your card details. Purchases are completed on Amazon under Amazon’s own privacy policy.
We do not sell your personal information.
We share data only with service providers that help us run the site and our marketing — for example our hosting provider, email provider and, where enabled, Google’s analytics and advertising services and Meta’s advertising services. They may only process the data for those purposes. We may also disclose information where required by law.
Contact form messages and emails are kept for as long as needed to handle your request and for our records, then deleted. Technical logs are kept for a short period by our hosting provider.
Depending on where you live, you may ask us to access, correct, delete or export your personal information, or object to its use for marketing. Email info@biosyntra.com and we will action verified requests. Residents of California and the EU/UK have these rights under the CCPA/CPRA and the GDPR respectively.
This website is not directed at children under 13 and we do not knowingly collect their data.
If we update this policy we will change the date at the top of this page.
Email us at info@biosyntra.com and we will respond within 1–2 business days.
